Injuries at Hartsfield-Jackson Airport

Hartsfield–Jackson Atlanta International Airport (ATL) has been the busiest airport in the world since 1998 in terms of most annual passengers. Since 2010, the airport has served more than 90 million passengers every year.

The immense volume of people rushing to get to and from flights at Hartsfield means that airport personnel must constantly be on the lookout for any potential safety hazards. People of all ages can suffer extremely serious injuries because of poorly maintained public areas.

Atlanta Airport Accident Injury Lawyer

Did you or your loved one sustain catastrophic injuries because of another party’s negligence at Hartsfield–Jackson? You could be entitled to compensation for your medical bills, lost wages, and pain and suffering.

Personal injury attorney ReShea Balams is experienced in fighting cases involving airport accidents in Atlanta, GA. She fights on behalf of injured tourists as well as residents of such nearby areas as Smyrna, Sandy Springs, Roswell, Riverdale, Norcross, Milton, Marietta, Lawrenceville, Johns Creek, Forest Park, East Point, Dunwoody, Duluth, Decatur, College Park, and Alpharetta.

ReShea Balams represents clients on a contingency fee basis after an injury at the airport, so you pay nothing for her legal representation unless she gets you a financial award.

The Balams Firm will fully investigate the circumstances surrounding your accident and diligently work to hold all negligent parties fully accountable. You can receive an honest and thorough evaluation of your case as soon as you call (404) 445-2005 right now to schedule a free, no obligation consultation.

Hartsfield-Jackson Airport Accidents Overview

Back to top

Types of Accidents at Hartsfield-Jackson Airport

ATL has more than 6.8 million square feet of total terminal and concourse space. This includes 207 gates and 263 concession outlets throughout the airport.

Accidents occur not only within Hartsfield–Jackson, but also in parking lots, walkways, and other areas on the 4,700 acres of property the airport encompasses. Some of the most common injuries victims suffer at Hartsfield are the result of slip and fall accidents, frequently as a result of such causes as:

  • Broken or dangerous escalators;
  • Defective seats or handrails;
  • Inadequate lighting;
  • Moving walkway malfunction;
  • Uneven ramps; or
  • Wet or slippery walkways.

People can be hurt in a variety of other ways at the airport in Atlanta. Some other common causes of injuries at Hartsfield–Jackson include, but are not limited to:

  • Failure to Maintain Other Equipment — A person may suffer injuries in accidents not directly related to falls while attempting to use any of the services listed above or other items in the airport. 
  • Malfunctioning Equipment on The Plane Train — Sudden stops, malfunctioning doors, or other issues with the world’s most heavily traveled automated people mover (APM) system can also result in injuries.
  • Negligent Security — Some people may be robbed or physically or sexually assaulted on the airport premises if there is inadequate or incompetent security.

Back to top

Types of Hartsfield-Jackson Airport Accident Injuries

Accidents at Hartsfield can result in injuries with a wide range of severity. Depending on the type of accident and the age and health of the victim as well as other contributing factors, the effects of these kinds of mishaps can be life-altering.

For example, elderly travelers who fall in the airport because of a poorly maintained walkway may be forced to undergo surgery or have a hip replaced. Some of the other types of injuries that victims suffer at ATL include, but are not limited to:

  • Amputation;
  • Broken bones;
  • Disfigurement;
  • Herniated discs;
  • Internal bleeding;
  • Neck injuries;
  • Paralysis;
  • Severe fractures;
  • Soft tissue injuries;
  • Traumatic brain injuries (TBIs); or
  • Wrongful death.

Back to top

What to Do If You Suffer Injuries at Hartsfield-Jackson Airport

Travelers are frequently under significant time constraints. If you or a loved one sustain a serious injury at Hartsfield, following certain steps needs to take precedence over catching any flight.

Should you or a loved one be hurt at ATL, do not assume that airport personnel will handle these matters for you. It is going to be in your best interest to take the following steps:

  • Seek Medical Attention — Even if you think that your injuries are not particularly severe, you will want to have this medical record. Additionally, many serious injuries do not always display immediate symptoms.
  • File an Incident Report — Make sure that you obtain a copy of this report.
  • Do Not Talk to Insurance Companies — You should know that there is a very high likelihood that you will almost immediately be contacted by representatives from the negligent party’s insurance company. Typically, these agents will try to get victims to make recorded statements that are ultimately used to diminish the value of claims later on. They may also offer seemingly lucrative settlements, but these amounts rarely account for long-term costs and people with severe injuries can be powerless to collect much-needed compensation later on.
  • Contact an Atlanta Airport Accident Attorney — A lawyer can handle all conversations with insurance companies for you and negotiate the most favorable settlement. You also have a very limited amount of time to file a personal injury lawsuit against a negligent party in Georgia. If you are visiting from another state or country, you will want to be sure that you are represented by an attorney who is licensed in the airport’s jurisdiction and experienced in courtrooms in the Peach State.

Back to top

Hartsfield-Jackson Airport Accident Resources

Hartsfield–Jackson Atlanta International Airport — This the airport’s official website. It has various information about ATL, but there is also passenger information relating to terminal maps, security, and medical services. Under the airport information section, you will also learn more about the airport’s Safety Management System (SMS) and OneATL Safety Always programs.

6000 North Terminal Parkway
Suite 4000
Atlanta, GA 30320
(800) 897-1910

Safety Management Systems (SMS) for Airports — The Federal Aviation Administration (FAA) is the United States Department of Transportation agency that regulates and oversees all aspects of aviation in the United States. This section of the FAA website is dedicated to SMS programs, including internal and external SMS efforts. You can find news, information, studies, and recent rulemaking.

Airport Cooperative Research Program (ACRP) Report 112 – Airport Terminal Incident Response Planning — The need for the ACRP was identified in a 2003 special report by the Transportation Research Board sponsored by the FAA. It was authorized that same year as part of the Vision 100-Century of Aviation Reauthorization Act. This report covers the relationship of Terminal Incident Response Plans (TIRPs) and other plans and programs, the best practices for developing and sustaining TIRPs, and has answers to many frequently asked questions.

Back to top

Find a Hartsfield-Jackson Airport Accident Lawyer in the Atlanta Area

If you suffered serious injuries or your loved one was killed as the result of an accident at the Atlanta airport, do not assume that the amount being offered by an insurance company is your only possible compensation for this type of premises liability claim.

The Balams Firm represents scores of travelers who were sustained catastrophic injuries at ATL, from residents of other states and countries to clients in communities in Gwinnett County, Fulton County, DeKalb County, Cobb County, and Clayton County.

Atlanta Hartsfield-Jackson Airport accident attorney ReShea Balams will fight to help you get every cent that you and your family need and deserve. She can review your case to help you understand all of your legal options during a free initial consultation when you call (404) 445-2005 today.


  • 5 stars
    The Balams Firm did a wonderful job handling my personal injury case. I was able to get in touch with ReShea the day after my accident and she was very understanding and helped me find the care that I needed to address my specific needs.
    - Jazmyn F.
  • 5 stars
    Very professional attorney and team. Very responsive and kept me abreast of the process the entire time.
    - Anthony J.
  • 5 stars
    ReShea and I have litigated against each other for years and she very quickly earned my respect for her competency and professionalism. Since, I have referred many clients to her and they have all been exceptionally happy with her results and service.
    - LeRyan L.
  • 5 stars
    The Balams Law Firm hands down in the best in Atlanta. I had a injury at a hotel in Atlanta and I called 5 law firms, 3 of them being the big named ones you see on tv radio and they would not take me as a client. I found their number on google and talked to them and they took my case.
    - Brandon N.
Read More Stories